We do our best to ensure that the products you order are delivered according to your specifications. However, should you receive an incomplete order, damaged or incorrect product(s), please notify Pharmazone Customer Support immediately or within 24 hours of receiving the products, to ensure prompt resolution. Please note that Pharmazone will not accept liability for such delivery issues if you fail to notify us within 24 hours of receipt.

Please note that we are unable to offer replacements or exchanges for the following product categories: Medicines, Supplements, Honey, Baby Milk and selected body support products. Also, Pharmazone reserves the right to refuse returns for certain products according to the product's condition.

We have done our best to display as accurately as possible the description and color of products shown on our website. However, we rely on information provided to us by our suppliers and packaging colors may differ depending on different computer screens.

• Delivery within 60 minutes from the time the order is placed for express shipping.
• 0.500 KD delivery charges for orders below 3 KD.
• No delivery charges are applied on orders above 3 KD.

Our delivery network is operating 24 hours a day 7 days a week to serve our customers and their health.

Customers can pay for their orders online via:

• Credit Card: Visa, Master and Amex.
• Debit Card: K-net, KFast.
• Other payment methods: Apple Pay, Google Pay.
• K-net on Arrival.

Information on this site is provided for informational purposes only. It is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. If you have or suspect that you have a medical problem, promptly contact your health care provider.