✅ General Conditions for All Returns

1. Return Period: Products must be returned within 14 days from the date of purchase.
   
2. Proof of Purchase: A valid invoice or receipt is required to process any return.
   
3. Product Condition: Returned items must be:
   -Unopened and in their original packaging.
   -Not damaged or used.
   -In a resaleable condition (unless returned due to defect), in this case please contact client care at 22211100.
   -Electronics and high-value items: May require device inspection and approval.
   

Replacements or exchanges are not available for the following product categories:

-Medicines, Supplements, Honey, Baby Milk, and selected Body Support Products.
-Additionally, Pharmazone reserves the right to decline returns for certain items based on their condition and in accordance with our return policy.

• Delivery within 60 minutes from the time the order.
• 0.500 KD delivery charges for orders below 5 KD.
• No delivery charges are applied on orders above 5 KD.

Our delivery network is operating 24 hours a day 7 days a week to serve our customers and their health.

Customers can pay for their orders online via:

• Credit Card: Visa, Master and Amex.
• Debit Card: K-net, KFast.
• Other payment methods: Apple Pay, Google Pay.
• K-net on Arrival.

Information on this site is provided for informational purposes only. It is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. If you have or suspect that you have a medical problem, promptly contact your health care provider.